
Generated from publicly available data sources; may not fully represent the broader set of reviews.
House & Jackson LLP is a veterinary clinic located in Ingatestone, Essex, England. With a strong emphasis on veterinary nurse training and emergency services, the clinic is well-regarded in the local community. It boasts an impressive overall Google Maps rating of 4.6 stars based on 256 reviews, indicating a generally high level of customer satisfaction.
The reviews present a mixed picture, highlighting both the strengths and areas for improvement at the clinic. Positive feedback praises the clinic's compassionate and effective care, with particular commendation for staff members like Thomas, Charlotte, and the reception team. Reviewers have noted the clinic's ability to provide necessary treatment without resorting to unnecessary procedures, and they appreciate the supportive and understanding environment during difficult visits.
However, some recent negative reviews point to issues with punctuality and professionalism. Complaints include a significant delay in appointment times and a lack of courtesy from at least one veterinarian. These instances have been described as disappointing, particularly for clients who have been with the clinic for many years.
Despite these concerns, the majority of feedback is positive, suggesting that House & Jackson LLP is a reliable choice for veterinary care in Ingatestone. The clinic's willingness to address both routine and emergency needs, coupled with its dedication to training future veterinary professionals, contributes to its strong reputation in the area.
24/7 emergency care available
Veterinary nurse training provided
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